"Mrs. Lorenda, how do I put money on my card?” This was a question I received this week. Though this may not seem like a strange question to you, I found this statement to be like I had been hitting my head against a wall.
This very brilliant senior had been in my basic banking 101 presentation
and the perplexity of this statement made me shake my head. Especially due to
the fact that I knew she had a checking account. Henceforth, the reason she was
issued a “card”!
This young lady was not even thinking in terms of having a
checking account. She only equated that
she used a debit card, was able to track it on her phone and up until now more
than likely family members had put money in her account.
As I stood there, with “where did I go wrong” running through
my head, the song “Dear Younger Me” from one of my favorite groups, “Mercy Me” came
to mind. One of my favorite lines says, “If I knew then what I know now,
condemnation would’ve had no power”.
Given the same circumstances, would the “younger me” have
known the answer to that question? Probably not, so no condemnation here. So
how do we teach this generation basic banking 101? We don’t!
We kick-it up to banking 10.1 and stop talking about writing checks and
signature lines. Better yet, we explain “how the money gets on the card” and
how to keep that card and their information safe.
Finally, note to “Dear Younger Me”, the video chat between George
and Mr. Spacely, (if you’re not sure…google the Jetson’s) is called Skype and facetime…buy
stock in Apple now.
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